We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Madly like the coat. Not for a second did not regret that I ordered it.
This is my second purchase from store. I had purchased the blue plain in 2020 and loved it so much, I wanted the beige. Item is thick, well lined and warm. I ordered L at 173cm and it’s oversized and sits at my calves. Love this coat. 3 weeks from order date to arriving at door step
The product is the same description as the light blanket
Production Korea. The quality is excellent, the lines are neat. Very warm. Slightly too big for my height 160 cm, 55 kg. Size S.
Nice coat. Size S at 46 came up perfectly, sits very freely, oversize. In the spring I walk and appreciate the coat in the sock. Now I can only say that soft and thin, light. I hope that the composition corresponds to the declared, and it will be warm in the presence of wool! As a gift, the store put a rubber band for hair. Thank u! Separately I want to note the disgusting delivery of the company DPD, orders for weeks lie in the warehouse of the delivery service, they just do not fit in dentists.
The size on the shirt itself is not specified, only a sticker on the zip package, I thought it would be freer
It came in a month in the Moscow region. The quality is good, very warm, in 0 degrees norms.
Amazing quality! Top! 168 cm - S size is perfect! Super fast delivery! Thank you!
Ordered 12.11 received 02.12. The jacket is thin, but warm. Smells like new clothes, not plastic. Sewn neatly, all buttons are in place. Has received as a gift an elastic band for hair. I am 162 tall and parameters 86/64/92.
Nice coat! Quality at altitude, perfectly done. The size of a fairly large oversize at 87 67 97. Recommend!
Coat is good, the smallest size came up to me at 44-46 and my mother at 50-52, but it looks of course different. In general, the purchase is happy, in a cool spring-autumn, in wineless weather the most it
All as in the photo
I liked the coat, the size approached, sewn neatly, there are not cut threads, but not critical, very warm, wool in the composition is clearly there, perhaps on a cold autumn. She took her daughter at 54 size. With the store did not communicate, the order came in 3 weeks in Moscow, the track was tracked. Thank you for your promptness.
Sewn not on the declared price, returned the money quickly
Excellent quality. Beautiful and expensive looks. But I'm shaking that Blue will look more interesting.
Excellent quality worth paying for.
Fast shipping with number Tracking, fashion coat, sorry cage on pockets is not the same. (height 156)
Very qualitatively executed, all seams are even. It is rather a cardigan, at the beginning of autumn, the end of spring. If there was a lining, it would be very good. On the growth of 162 sleeves is very good, suitable for size 46-48 Russian, oversize. Above 165 cm tall sleeves will be short. Fabric for like fleece.
Super, I recommend the store, the coat is fire, I did not expect that everything will be so cool, sewn neatly, coat warm
Great coat! Acquisition is happy! Even, the size of S is a little over, but I just needed the over. Quality worthy!
Fire just I'm delighted, for my height 165, weight 65 came up perfectly
Great coat! I took myself S for size 44. And this took L grandmother on og 112 about 118 village Excellent
Coat super))) quality and warm)) it came in three weeks to Ukraine)) very cool for girls with volumes
It came quickly. There are no complaints about quality. All seams are even, no thread sticks out, super all. But the size with on me s-m is simply huge, hyperoversize. In short, a little upset... The photo does not show that it is so huge, around it is worth it. I will suture
It came perfectly, really liked, warm. There is no marriage and engagement. My height is 162
Cool coat! for those who wear 40-42 will be very oversize, but I like it.)
Delivery 22 days, with the store did not communicate. The coat is warm, the wool is felt. On the growth of 160, grew 44 (92 /70/95) the village is very loose, so straight good oversize. Length to the middle of the calf. Sleeves a little with a margin, pockets are low. I think the height of 165 should be perfect. The picture in front coincides, but on the top pockets there is no, but not critical. The seller put as a gift a rubber band for hair, very nice)) I recommend the seller!
Хорошее тёплое, добротное пальто. Мне не повезло с исполнением. Передние полочки пальто не подобраны по рисунку ткани и карманы пришиты на разном уровне, как будто от разных пальто. Возврат товара, после возврата денег буду перезаказывать. Надеюсь, что продавец будет внимательней к качеству товара.
Заказ сделала 4.07, забрала на почте 22.07. Пальто классное, на осень холодную самое то! На раннюю весну холодную супер! Очень оверсайз. Мои параметры: рост 175, вес 83 кг, обычно беру размер XL в магазинах. Рукава чуть короткие, но мне норм. Можно бы было взять на размер меньше, но тогда рукава были бы короче. Мне пальто понравилось, советую! Я люблю такие!
The store is great! The order arrived in 16 days to St. Petersburg. The quality is good, I am very satisfied!!! Thank you!
It's been 15 days. The quality is excellent. Oooochen oversize, even s. Think) I will leave
The size did not fit. Very large was in size M for 48 sizes. I made a refund. The very quality of the coat I really liked. The seams are all processed very well. If there was a lining, then in general the price would not be him. On a warm spring autumn, without wind, as it will most likely be blown