SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In size. Quality summer denim. There is no lock on the side, you stick with difficulty. Due to the adoption looks cool
The fabric is thin, does not stretch, it is necessary to take a little more size in my hips. Sewed with thin threads, if you want to wear for a long time, you have to change the straps and loops under the belt with a more dense thread, but for such money I I I My height is 159, about somewhere 95
It looks and fits exactly like the photos. The material is very thin.
Everything is super! Cloth is dense, does not stretch.
Wonderful! I love it a lot. The tissue is comfortable, the size is good, the the finishing is nice. The product came very fast. Is exactly like the picture. Recommend!
It's very similar to the pictures. Material is a bit thin but not see-through, and seems sturdy enough. There are a lot of loose threads but it's expected for this price. Fits well for oversized, which I wanted. (160cm)
Very cut. Wide fit. Good material, not see through. Received it in less than a week !
Пришло быстро!!!!! Все, как в описании. Дочь пищит от восторга Ткань х/б плотная, швы хорошие, запаха нет. Рост 156, вес 40 кг. Ростовка как раз, но она длинноногая. А вот в талии- ещё одна влезет. Хотели немного ушить от бедра к талии,а потом поняли, что нет замков. Не получится одеть.
I really love it, it is really cute
It's beautiful though it's not so XL (I'm size m-L) I'm almost just hip (100) and the fabric is thinner than a denim. Maybe it's very nice and I get super fast
Super cute, now I feel like a cool farmer! (/^_^)/
Parcel received in 8 days! Great! The overalls complies with the description and photos of the store. The fabric is a polyester cotton, it holds well. The fabric cooler is rather for spring. Sacouleur is consistent, namely that white is not a white white. My measurements are 98-85-98 for 1m65 and 60kgs. It remains a little room at the size... but for me, I like it so
The order is satisfied. Went a little more than a month to the Moscow region. Fabric of good quality, dense, but thin. Threads do not stick out anywhere, there is no smell. Lovers of oversize clothes recommend. On its parameters (155/43) took S.
Macacão perfeito ,chegou rápido , serviu perfeitamente e o material é ótimo.
The version is very oversized, the size is accurate, and the fabric is a bit thin, but it can be worn in all seasons
The fabric of the pants is great, the embroidery pattern is very nice, and the style is very loose, like it too much, it looks cute
It's just like the photo, the only thing the fabric is finer than I expected, but the size and all perfect
Very big but fine, it's finite but allows to put clothes under and belt is very cute